1. Services Offered

• Air cargo shipping services
• Packing and handling assistance
• Documentation support
• International shipment coordination

All services are subject to availability, airline regulations, and applicable laws.

2. Customer Responsibilities

• Providing accurate cargo information
• Ensuring items are legal and permitted for air shipment
• Declaring correct value and contents of cargo
• Complying with destination country regulations

FAD is not responsible for delays or penalties caused by incorrect or incomplete information provided by the customer.

3. Prohibited Items

Customers must not ship items prohibited under airline, customs, or international regulations, including:

• Dangerous or hazardous goods
• Illegal substances
• Restricted or banned items

FAD reserves the right to refuse any shipment that violates regulations.

4. Pricing & Payments

• Prices are based on cargo details and airline rates
• Rates may change due to fuel charges or regulatory fees
• Payments must be completed before shipment processing

5. Delivery & Transit Time

• Transit times are estimates only
• Delays may occur due to customs or airline schedules
• FAD is not liable for delays beyond its control

6. Liability

FAD Wings Air Cargo Agency acts as a service facilitator between customers and carriers. Liability is subject to airline terms and international cargo conventions. Customers are encouraged to inquire about cargo insurance where applicable.

7. Cancellation & Refunds

Cancellations are subject to airline and operational charges. Refunds, if applicable, are processed according to service agreements.

8. Use of Website

You agree not to misuse this website or attempt unauthorized access. All website content is the property of FAD Wings Air Cargo Agency and may not be reproduced without permission.

9. Governing Law

These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia.

10. Changes to Terms

FAD reserves the right to update these Terms & Conditions at any time. Updates will be posted on this page.